1. Information We Collect

Information You Provide

When you use our website, you may voluntarily provide us with personal information including:

• Contact Forms: Name, email address, and any information you include in your message
• Newsletter Subscription: Email address
• Collaboration Enquiries: Name, email, links to your work, and information about your artistic background

Information Collected Automatically

We automatically collect certain information when you visit our website:

• Cookies: Small text files stored on your device to improve your experience
• Usage Data: IP address, browser type, pages visited, time spent on pages
• Analytics: We may use Google Analytics or similar services to understand how visitors use our site

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and messages
• To send you newsletters and updates about new releases (only if you’ve subscribed)
• To communicate with artists interested in collaboration
• To improve our website and user experience
• To comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or UK, our legal basis for collecting and using your personal information includes:

• Consent: When you subscribe to our newsletter or submit a contact form
• Legitimate Interests: To operate and improve our website and services
• Legal Obligations: To comply with applicable laws and regulations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Third-party services that help us operate our website (e.g., email service providers like Mailchimp, hosting providers)
• Legal Requirements: If required by law or to protect our rights
• Business Transfers: In the event of a merger, sale, or transfer of assets

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can control cookies through your browser settings. Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant content and track campaign performance

By using our website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences using our cookie consent banner.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details at the end of this policy.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Newsletter Subscriptions: Until you unsubscribe
• Contact Form Enquiries: For up to 2 years after your last communication
• Analytics Data: Typically stored for 26 months

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., streaming platforms, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries outside of your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated “Last Updated” date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Website: ng20music.com/contact
• For any questions or concerns, please visit our Contact Page.

This Privacy Policy was last updated on 15th February 2025